Technology continues to shape our daily lives, even within the realm of hospitality. Hotel properties are now spending more than ever on new technology to enhance the guest experience, within the guest rooms themselves and even behind the scenes for backend operations. A variety of new tech will be used, but collectively they allow hotels to provide quicker services and more personalized experiences to their customers.
LodgingWise's future product includes a kiosk for automated check-in. This kiosk allows a guest to check-in to the room without any human interaction or waiting in line at the front desk, think airport kiosks but for the hotel industry.
Feedback is one of the most important aspects for a hotel to collect from its users. LodgingWise takes care of this for you, our LodgingWise Review Your Stay software messages each guest after their stay asking them how their stay was. Based on their response our software directs them to leaving a 5 stay review on Google/TripAdvisor/Yelp or we collect the guests feedback and send it over to the hotel directly.
Collecting feedback from guests has never been easy, we provide easy infrastructure for the guest to leave feedback after their stay. This not only helps the business improve in the future, but gives them the opportunity to make it right with the guest.
Text messaging is a good way to prevent negative reviews. A friendly reminder and a helping hand from LodgingWise should alleviate a conflict.
We get it, you don't want to have a random phone number messaging your guests. That's why our engineers integrate our software with your current hotel/motel landline. (Note: your phone company has no affilation and will not charge you extra, since this is our software that is running).
Having positive online reviews is a key factor in attracting guests. That's why our software redirects a postive feedback guest onto Google, Tripadvisor or Yelp.
Texting lets guests ask questions, make service requests, and shortens the front desk line by streamlining the check-out processes.
Research shows that the best time to collect feedback from a guest, is within 1 - 4 hours of checkout. Our software automatically sends out messages at whatever time you desire. That way you can keep focused on your busy day while we take care of guest requests.
Hours Of Coding Dedicated To LodgingWise
Visits Seen on LodgingWise's Software
"LodgingWise's Review Your Stay Software has worked great for us! We've gotten 6 new Google reviews this week and have collected 23 feedback forms from guests."
"Reliable product that messages every guest that's checked out of the hotel. We love seeing our guests leave great feedback online."
"LodgingWise takes care of all the technical heavy lifting for us, we use their Review Your Stay Platform that messages guests to ensure for a perfect stay."
Some of our awesome clients, contact us to become one of them!
John Day, OR USA